United Way 2-1-1

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The United Way 2-1-1 information and referral hotline offers information about food, housing, employment, childcare, transportation, health services, senior services and much more. Last year, 2-1-1 helped 23,351 callers from New London County seeking assistance. 2-1-1 is funded by all Connecticut United Ways and the State of Connecticut.

United Way 2-1-1 exists to help people navigate their way through the multiple health and human services agencies by providing the most adequate resources for the callers situation. Simply dial 2-1-1 from anywhere in Connecticut and you will reach a highly trained call specialist who will assess your needs and provide referrals to the resources in your community. The United Way 2-1-1 database includes more than 48,000 health and human service programs that are continually updated and is available 24 hours a day, every day of the year to ensure you get access to the help you need, when you need it. 

For your convenince United Way 2-1-1 is available online utilizing this link.  Search by location, service category, service term, or agency to find the resources you need.

Typical Calls to United Way 2-1-1 

  • A caller looking for volunteer opportunities.
  • A young woman with a disability inquires about available transportation.
  • A caller who is depressed, considering suicide and wants help.
  • A mother looking for child care and after school activities.
  • A caller seeking information about eligibility for SNAP.
  • A single mother who is worried about the gas shutoff notice she just received.

2-1-1 is accredited by the Alliance of Information and Referral Systems (AIRS) and the American Association of Suicidology (ASS). United Way 2-1-1 call specialists handle more than 3,000 suicide-related calls each year and are highly trained in suicide prevention and crisis intervention.