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Weathering Sandy: 2-1-1 is Here to Help

During and after the storm, United Way 2-1-1 is here. 2-1-1 is a free 24/7 information and referral service supported by Connecticut United Ways (including your gifts to United Way of Southeastern Connecticut's annual campaign!) and the State of Connecticut. Please click here if you would like information to assist in the local effort to collect food, bottled water, clean blankets, batteries, and flashlights.

To reach the call center, simply dial 2-1-1 from any phone, including mobile phones, or visit During severe storms, 2-1-1 can provide information on shelters and warming stations, open gas stations, grocery stores and pharmacies, drinking water advisories, and storm safety information. 2-1-1 will also list the numbers of the state Department of Insurance and Insurance Companies that have established emergency claim operations.

Before, during and after last year's Tropical Storm Irene and October Nor'easter, United Way 2-1-1 partnered with state and municipal leaders to provide residents with the most up-to-date information. Despite losing power at the 2-1-1 facility in Rocky Hill, the contact center remained open and handled calls 24 hours a day.

During these storms, United Way 2-1-1 was activated as part of Connecticut’s emergency response and staffed the Emergency Operations Center where response activity is coordinated.

In collaboration with the state and municipal governments and the Red Cross, 2-1-1 gathered and posted information on available resources including emergency shelters, gas stations, pharmacies and grocery stores. 2-1-1 was also tapped by the state to collect damage reports from residents after the October snowstorm. Over 50,000 reports were collected.